1. scope of application

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1.1 The following General Terms and Conditions apply to all business relationships between the MAD MUSE Society (hereinafter referred to as ‘Provider’) and the customer. The version valid at the time the contract is concluded shall apply.
 

1.2 The GTC shall also apply in their respective version as a framework agreement for future contracts for the delivery of products and services with the same customer, without the provider having to refer to them again in each individual case.
 

2. Conclusion of contract
 

The presentation of our services on the website does not constitute a binding offer on our part.
 

3. Prices and payment
 

3.1 By ordering a desired service through MAD MUSE Society, the customer submits a binding offer to conclude a service contract. The contract is concluded when the provider accepts this offer.
 

3.2 All prices are in euros and include statutory VAT.
 

3.3 Payment shall be made by bank transfer, credit card or other accepted payment methods, depending on the agreement.
 

3.4 Payment is due immediately after invoicing without deduction.
 

4. Copyright and rights of use
 

4.1 All works created, presented, transmitted and revised by the Provider are subject to confidentiality and copyright. The passing on and/or realisation by third parties is prohibited.
 

5. liability
 

5.1 The provider is only liable for damages caused by wilful or grossly negligent breach of duty. The Provider shall only be liable for slight negligence in the event of personal injury and breach of material contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on the observance of which the Customer may regularly rely.
 

5.2 Irrespective of the degree of fault, the provider accepts no liability for lost profits or consequential costs. Due to the nature of the works created with the help of AI, the Provider assumes no liability or warranty for the procurement of a specific legal status with regard to the works provided by it, in particular no unrestricted copyright exclusion and/or exploitation right, with the exception of the exclusive ownership right to tangible objects, unless expressly agreed otherwise in writing.
 

5.3 Claims for damages can only be asserted in court within six months of becoming aware of the damage and the party causing the damage, but at the latest within three years of the event giving rise to the claim. The customer must provide proof that the damage is attributable to the fault of the provider. In any case, the provider's liability is limited to the amount of the fee or the amount of the provider's current liability insurance, whichever is lower.
 

6. Data protection
 

We undertake to comply with the statutory data protection regulations. The provider processes the customer's personal data for a specific purpose and in accordance with the statutory provisions. Further information can be found in our privacy policy.
 

7. Final provisions
 

The law of the Republic of Austria shall apply. The place of jurisdiction is Vienna.

Should individual provisions of these General Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.
 

These General Terms and Conditions are currently valid and are dated April 2025.